Your personal privacy is of extreme importance to us. The European Union (EU) has taken the lead on this issue in the most recent Global Data Protection Regulations (GDPR). Those standards are being globally recognized as of May 25, 2018.
Grand Cayman Villas & Condos, LLC collects & maintains personal data provided directly by the guest themselves (for the purpose of either inquiring/making an accommodations reservation, subscribing to our eNewsletter or to make an incidental purchase connected with a reservation.) Our company does not buy e-mail marketing lists from any third parties.
This information (5 items detailed below) will have come directly thru our secure website during the booking or subscription process or will be provided to us by the guest’s travel agent, online booking source or wholesaler and entered into our secure reservations system. Regardless of the source of the personal information, our reservation software (V12.net) is web-based, fully PCI compliant (for credit card data), maintains a security certificate (SSL) and is fire-walled & password-protected. Further, any credit card information is “tokenized” so that only the last-4 digits of the card are visible within our reservations system, even to our reservations staff.
- Mailing Address
- Email Address
- Contact Phone Number
- Tokenized Credit Card Details
We also collect and store email addresses only with Mail Chimp™ for our periodic newsletters. Addressees are invited to unsubscribe with each newsletter send and any email addresses unsubscribed are expunged from Mail Chimp™.
Our direct websites also have Google Analytics™ tracking code so that we may track inbound traffic to our website to better refine the online experience for the guest and measure our website performance. We do not use any “shopping cart behavior” analytics as we do not have a shopping cart functionality. Google maintains all information securely outside our company. We do not store that information.
We use the 5 items of personal information above exclusively for the contractual purposes of making an accommodations reservation and communicating (by Mail Chimp™) with our customers prior to, during & after their trip. All credit card data is deleted permanently once the card expiry date is reached. The name, address, email and phone number for confirmed guests only remain in our secure reservations system. Only email addresses are retained with Mail Chimp™
Any guest may request a copy of their customer data held on file and also has the right to request that we delete/expunge it from our files. Please feel free to email our Data Protection Principal directly. Jim Leavitt at firstname.lastname@example.org